Batten University – RCMD Student Benefits

United Healthcare Student Resources Portal

formerly Virginia Wesleyan University

Welcome Students!

Start here! To enroll into or waive out of the student health insurance, click the buttons below to take action by the deadline!

Information about the plan and other insurance solutions are below for your review.

The fall enrollment and waiver deadline is 8/21! See below for details.

The waiver process will be available in June. Please check below.

Students will receive emails when the waiver and enrollment forms are available.

Accident

Click on an insurance option above or continue scrolling for more information.

Health Insurance

Plan Summary

Plan Certificate

Eligibility and Requirements

All traditional Undergraduate and Graduate students registered and taking 6 or more credit hours are required to participate in this plan, unless proof of comparable coverage is furnished.

All dependents of enrolled students are eligible to enroll in this insurance plan on a voluntary basis.

Students must actively attend classes for at least the first 31 days after the date for which coverage is purchased. Home study, correspondence and online courses do not fulfill the Eligibility requirements that the student actively attend classes. Begin the enrollment process by following the instructions below.

Deadlines:

Annual Enrollment Deadline: August 21st
Spring Enrollment Deadline: February 15th
Cost

The cost of insurance for 2026-2027 is pending review and approval by the Virginia Bureau of Insurance. This should be updated in the coming months prior to the plan start date. The proposed cost of insurance for this year is:

Student – Undergraduate: $3,266*

Student – Graduate: $5,171*

*Disclaimer – these rates are not finalized and are subject to change based on the Virginia Bureau of Insurance review. If you are enrolled into the annual plan, the cost of insurance will be paid through your student account.
Enroll in the Student Health Insurance Plan

Click on the “Enroll Today!” button on the right to get started.

Students must actively attend classes for at least the first 31 days after the date for which coverage was purchased. If a student leaves the school prior to this time, coverage will be canceled. Home study, correspondence and online courses do not fulfill the eligibility requirements that the student actively attend classes.

We highly recommend any student interested in purchasing the insurance to proactively enroll in the plan. This will ensure you receive your insurance ID card in a timely manner.

Please note that enrollment will not be available until the plan and rates are approved by the Virginia Bureau of Insurance.

If you have any questions or need assistance, please contact us.
Waive out of the Student Health Insurance Plan

Students are required to complete the online waiver process each academic year.

Any student failing to complete the online waiver will be enrolled in the student health insurance plan and your student account will be charged for the cost of the insurance (or if already charged, the cost will remain). Once enrolled, the plan cannot be cancelled and no refunds are available.

If you choose to waive the student health plan, your primary insurance plan must offer coverage in the Tidewater area for all emergency and routine care. Out of state HMO and Medicaid coverage outside of Virginia or North Carolina may only cover you for emergency care. You would need to return to your home state for any routine care.

If you waive the student health insurance plan, you will only be able to enroll in the plan if you experience a Qualifying Life Event.

If you have any questions or need assistance, please contact us.
Individual health insurance options

The school requires students to maintain health insurance to help ensure there is no disruption of their education due to the financial impact of an unexpected illness or injury. Students are not required to purchase the student health insurance plan sponsored by the school and can purchase coverage meeting all of the standards of the Affordable Care Act.

The school has secured the services of UROne Benefits to assist students with a search of alternative health insurance plans. You can reach UROne Benefits at 800-722-7331.
Will your health insurance protect you while you are away at college?

The insurance plans offered either through your parents’ employer or in the Marketplace have a variety of options. Some plans will limit coverage and services if the individual is seeking routine medical services outside of their home state.

Most, if not all plans will offer coverage in the event of an emergency but would require the insured to return to their home state for routine medical care. This can result in significant out-of-pocket expenses or delays in receiving proper care.

Please check with your insurance company to see if they have any options to extend coverage to the Tidewater area. Most of the national insurance companies will expand coverage outside of the home state at no cost to the insured. Some will reference this as a Guest Membership or Away from Home Care.

The implementation of this type of plan can properly protect you and ensure there is access for all medical care while you are away from home. The process can take up to 60 days to complete, so please contact your insurance company in advance of arriving on campus.
Qualifying Life Event

Eligible students who lose their current coverage through no fault of their own may enroll in the school plan as a Qualifying Life Event. You must enroll within 30 days after losing coverage in order to be eligible.

Please request enrollment by completing and submitting the Qualified Life Event form.
Download ID Card + Find a Doctor

To access a copy of your health insurance ID card or to find a provider/doctor, please visit https://myaccount.uhcsr.com/. You’ll be prompted to register or sign in to access your ID card.

If you need technical help or have any issues registering/logging in, then this is the customer service email to assist you: [email protected]
Telemedicine Services

HealthiestYou – Free Telehealth for Students enrolled in the UHCSR Student Health Insurance Plan:

As a student covered under the UHCSR insurance plan, you have access to HealthiestYou, a free telehealth service powered by Teladoc Health. Through the HealthiestYou app or website, you can talk to a licensed doctor 24/7 by phone or video for general medical needs such as the flu, infections, and other common conditions. You can also connect with a mental health provider – including therapists and psychiatrists – by phone or video, seven days a week from 7:00 a.m. to 9:00 p.m. All visits are at no cost to you. To get started, visit telehealth4students.com or download the HealthiestYou app. You will need your first and last name, date of birth, and your student ID number to register. You can also access the registration link through your My Account portal by clicking on the telehealth support card under Additional Benefits. If you need help or prefer to connect by phone, call 855-870-5858.
Prescriptions

The student health insurance plan offers a prescription drug benefit. Follow the instructions below to access information on which medications are covered, cost for each prescription, and if any prior approval is required.

Visit www.uhcsr.com, select your school, and click “Find Pharmacy.” To register or log into your account, you can visit: www.uhcsr.com/myaccount.

Students should also use discount Prescription drug sites, which may result in lower out-of-pocket expenses for your medication. Two popular sites for discounted prescription medications are through Amazon and Good Rx. We provided links below for your convenience.

GoodRx

Amazon
Resources

Enrollment Deadlines:

Fall
Deadline: 8/21
Spring/Summer
Deadline: 2/15

Enroll Today!

Waiver Deadlines:

Fall
Deadline: 8/21
Spring/Summer
Deadline: 2/15

Waive Today!

Dental Insurance

Enroll here for dental coverage through Delta Dental.

ENROLL TODAY
Voluntary Dental

Dental coverage can make it easier to stay on top of your oral health while you’re in school. Students with coverage are more likely to get regular check-ups, which can help catch issues early and prevent bigger problems later. Taking care of your teeth and gums also supports your overall health. Many plans help reduce out-of-pocket costs by covering routine exams, cleanings, and X-rays. And you cannot be charged more than Delta Dental’s set fees when you visit an in-network dentist. Having coverage can also help you feel more prepared if something unexpected comes up.

Vision Insurance

Enroll here for vision coverage through VSP.

ENROLL TODAY
Voluntary Vision

Vision coverage can help make it easier to take care of your eye health while you’re in school. Regular eye exams can catch changes in your vision early, and many plans help lower the cost of exams, glasses, and contacts. With a large network of providers, it’s usually easy to find a doctor nearby, and you can choose eyewear that fits your style and budget. Students can enroll in a vision plan at any time during the year, with payment completed online.

Sports Insurance

All students-athletes are required to have personal health insurance in order to participate in intercollegiate athletics. This insurance may be through a parent’s plan or purchased through Student Health Services.

Collegiate Accident Claim Form

Batten University provides supplemental insurance for those athletic injuries that occur while participating in Batten sponsored intercollegiate athletics. Once the athlete has met all of their deductibles, co-payments, and coinsurance, any outstanding charges that the primary insurance company will not pay reverts back to A-G Specialty Insurance. In order for A-G Specialty to process these claims, they require a billing statement, itemized bill, and an EOB (Explanation of Benefits) from the primary insurance company stating non-payment. The athletic training staff will file and submit claims, but it is the responsibility of the student-athlete to submit any and all necessary billing information directly to A-G Specialty.

A-G Specialty – Intercollegiate Sports Insurance Claim Information

Batten University student-athletes are insured under an Intercollegiate Sports insurance program. This policy is intended to pay for any excess medical expenses not paid by the student-athletes primary health insurance plan.

The Intercollegiate Sports insurance policy is an excess insurance plan. This means if an injury occurs requiring medical attention claims should be submitted to the student’s primary insurance company. The Intercollegiate Sports insurance policy will only pay for any excess expenses not reimbursed by the primary insurance company and meeting the guidelines of this policy.

The student is responsible for submitting all medical bills and Explanation of Benefit statements to the claim administrator. Batten does not assist in this process. You can ask for assistance on any Intercollegiate Sports insurance claim by contacting RCM&D, Inc.

This policy will pay for medical expenses for up to two years from the date of your injury.
Claim Submission
Claim Filing Instructions

Detailed medical bills associated with the injury must be submitted to your primary health insurance company. Any medical expense balance not paid by the student’s primary insurance will be reviewed by the A-G Specialty for the Intercollegiate Sports insurance.

Claims to the Intercollegiate Sports insurance policy must be submitted with a copy of all itemized medical bills and the Explanation of Benefit (EOB) statements from the student’s primary insurance company.

Bills must be submitted within 90 days from the date of the service provided to the student.

Claims Administrator
A-G Specialty Insurance
Attn: Claims Department
P.O. Box 21013
Eagan, MN 55121

(800) 634-8628 (voice)
(610) 933-4122 (fax)

Online: https://agadmin.retool.com/p/secure-file-upload
Email: [email protected]
Important Claim Procedures

A-G Specialty should be notified of any injury within 30 days of the accident. Contact your Athletic Trainer for initial assistance with submitting the claim. Any invoice for medical services should be submitted within 90 days from the date the service was provided. The student is responsible to respond to any request from A-G Specialty or your primary insurance carrier for additional information. Ignoring requests for information to process your claim may result in the medical provider submitting your bill to a collection agency. This could lead to personal credit problems in the future.
Use of HSA Accounts
Assistance with Claims

Mandatory Student Accident

All full-time students of Batten University are insured under the student accident insurance policy. The policy is intended to pay for any reasonable & customary medical costs not covered by the student’s primary health insurance resulting from an injury.

Student Accident
Claim Form

The student accident insurance policy is an excess insurance plan. This means if an injury occurs requiring medical attention claims should be submitted to the student’s primary insurance company.

The student accident insurance policy will only pay for any excess expenses not reimbursed by the primary insurance company and meeting the guidelines of this policy. The student is responsible for submitting all medical bills and Explanation of Benefit statements to the claim administrator. Batten does not assist in this process. You can ask for assistance on any student accident claim by emailing us. Contact information is at the bottom of the website.

Questions?

If you don’t see what you are looking for, or have any questions, it will be our pleasure to assist you.

Email Us: [email protected]

For questions about the following:
• Waiver questions
• Enrollment questions
• Life status changes (Qualifying life event)
• Change of address
• Requesting a new ID card
• Insurance carrier portal assistance
• General policy information

Call Us: (800) 346-4075

For questions regarding:
• Benefits
• Claims